1. Check the courier’s name on the return label.
2. Schedule for the return to be collected by following the courier booking methods indicated on your return label:
• UPS (only for USA)
You can call your local UPS center, the numbers of which can be found at this link. Alternatively, you can schedule a return via their website or by visiting one of the UPS collection points that can be found at this link.
• DHL
You can call your local DHL center. Alternatively, you can schedule for your package to be collected via their website.
3. Please remember to note down the package's tracking number. This can be found on the label and you can use this to track the status of your return.